PracticeOpsAI

The paperwork nobody sends therapists a letter about.

Plain-English templates for UK therapists in private practice — what's actually required right now, what's only a draft, and the documents to sort the difference. Most of it's free.

Start here — free

No cost, no catch. Print them, fill them in, pass them to a colleague if they're useful.

Free · 6 pages

Where does your practice actually stand?

A gap-analysis you fill in by hand. Twenty-nine questions across five areas — and every section labelled binding now, good practice, or not in force yet.

  • Covers BACP, UKCP, BABCP and COSCA
  • Tick, count, and see your three real priorities
  • Straight about what isn't required yet
Get the gap-analysis →
Free · 3 pages

Your data-complaints procedure

Since 19 June 2026 the Data (Use and Access) Act means any practice holding personal data needs a written complaints procedure, and has to acknowledge a complaint within 30 days.

  • The full procedure — fill in the blanks
  • Where to put it: privacy notice or contract
  • A one-line version if that's all you need
Get the template →
Free · 5 minutes

The clinical will readiness check

Most therapists have something in place — a note to a supervisor, a quiet word with a partner. The question is whether it would actually work on the worst day.

  • 20 honest questions, six areas
  • Shows you exactly where the gaps are
  • Five minutes, while there's no rush
Take the check →

Therapist Clinical Will Pack

If you couldn't practise tomorrow, who contacts your clients? BACP's Ethical Framework (Point 42), UKCP's Code (point 28) and BABCP's Clinical Wills Policy already require an arrangement — and almost nobody has written one down, because it means thinking about something nobody wants to think about.

  • Clinical will template, executor instruction letter, secure access sheet
  • Quick-start guide — an afternoon's work, start to finish
  • Same plain-English, fill-in-the-blanks approach as the free templates

£39  one-off

See the pack →

Who's behind this

I'm Stevie McLaughlin. I'm not a therapist — I spent my working life on the tools, in construction and trades, and I'll say that up front because it matters.

I spent a year interviewing therapists across Scotland and the north of England, and the same thing kept coming up. People trained properly to do the clinical work, and then handed a business to run with no training in running one. Contracts, records, data rules, insurance, what happens if you're ill — all of it landing on someone who just wanted to see clients.

Nobody sends therapists a letter when the rules change. It just becomes true one day while everyone's busy seeing clients.

So that's what I do. I read the compliance updates, work out what genuinely applies to a one-person practice, and write it down in plain English — including, often, "this doesn't apply to you yet, ignore it."

The templates here are the useful bits. Most are free. If something's wrong or unclear, tell me and I'll fix it — stevie@practiceopsai.com.